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FAQ



Best Practices
How do I use the Easter Egg?
What are conditional comments?
What is the best way to reach you?
Is there a way to check the 44fish System status online?
Which Browser is the best?
Do you have a sample Privacy Policy we can use?
General
Can we remove email configs that we don\'t use from our list?
What is Email Config?
What does FortyFourFish mean anyway?
What does Antharia mean?
Modules
I have a section in the Knowledge Base that I want to pull out to a specific page, how can we do that?
When should I put a document in the Knowledge Base vs. just making a regular onContent page out of it?
How can I make a survey show up in a special page of my website?
How can we setup a survey?
onContent
How can I make a link so that when clicked it jumps to a spot further down on the page?
How do I get my links to open in a new window?
How do I make a customized URL?
I want to edit my "About Us" page, how do I do that?
Can I make a page in my site require a password?
How can I make a survey show up in a special page of my website?
How can we setup a survey?
What is Paste from Word?
Why did the WYSIWYG turn red?
How large of a file can I upload into the Digital Asset Manager?
What is a WYSIWYG?
How can I increase my page's search ranking?
I am stuck on the PLEASE WAIT...
What is a WMS Error?
What is the toggle?
How do I use the Easter Egg?
What are conditional comments?
When using the WYSIWYG, I get an error when I right click to paste?
Which Browser is the best?
How do I resize images that I have uploaded?
Stats
how much bandwidth do we get? how is it measured?
onDelivery
Why do I have to put in both Plain Text and HTML content?
What are Campaigns?
What are signatures?
How do we create additional Templates?
What is criteria and why would I make it before I send?
Why should I add my signature?
Can I have more than one Template?
What is a soft bounce?
What is a hard bounce?
How large of a file can I attach to outgoing emails?
What is an email config?
I am stuck on the PLEASE WAIT...
What is a WMS Error?
How do I use the Easter Egg?
Which Browser is the best?
onDeposit
What is the difference between the Invoice/Receipt Email and the Order Acknowledgement?
How can I test that our donation form is working?
How can I setup pricing for Members' Only?
What is an email config?
How can I change the logo used in receipts?
I am stuck on the PLEASE WAIT...
What is a WMS Error?
How do I use the Easter Egg?
I want to change the text in the email sent by the system, where do I do that?
Which Browser is the best?
onEvent
How does onEvent know that someone is a current member?
Do I have to setup a Price Block if I only have one fee for my event?
How do I charge a fee for just one day of my conference?
Can I make my pricing Members Only?
How do I create a price for Early Bird registration?
What are Price Blocks?
When does the Event Waitlist email send?
When does the Event No Show email send?
How does the Event Waitlist work?
When does the Event Cancellation email send?
When does the Event Reminder send?
When does the onEvent: Auto Close Notice send?
How many days after our event will the thank you send?
What emails send from onEvent?
What standard emails come installed with onEvent?
How can I setup pricing for Members' Only?
What is an email config?
I am stuck on the PLEASE WAIT...
What is a WMS Error?
How do I use the Easter Egg?
I want to change the text in the email sent by the system, where do I do that?
Which Browser is the best?
onView
I entered an alphanumeric phone number and it did not save?
How do I make a phone number primary?
How do I make an address primary?
What is an email config?
I am stuck on the PLEASE WAIT...
What is a WMS Error?
How do I use the Easter Egg?
Which Browser is the best?
When I am using onView, how can I view more than one person's record at a time?
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